With new studios opening every day globally, staying competitive means going beyond great classes; it’s about delivering an experience that adapts, evolves, and meets your clients where they are. Whether you’re a new studio owner or looking to refresh your current space, future-proofing your offering is key to long-term success.
On-demand 'out of hours' Classes
Not every client follows a traditional 9–5 schedule. As a studio owner, it’s essential to offer flexibility and cater to a wide range of lifestyles. That’s where on-demand classes come in - an ideal way to extend your offering without requiring staff to be present.
KioskPro & ClassPro
Our digital solution-driven platforms make it easy to offer guided Reformer classes outside of standard hours, helping you meet client needs and generate extra revenue during typically quiet times.
KioskPro
KioskPro gives clients the freedom to attend your studio on their schedule. By adding on-demand classes to your offering, you allow for flexibility, autonomy, and convenience.
With 800+ classes available on KioskPro, clients can not only choose a class suitable for their schedule but also the type of Reformer workout they are after.
In your Reformer studio, you can allocate time slots to your timetable for clients to book a Reformer paired with KioskPro. This allows them to come in, connect their headphones and enjoy a class they love.
ClassPro
ClassPro is another seamless addition, perfect for clients who want to train during non-peak hours, such as late morning, mid-afternoon, or late at night without missing out on the sense of community connection.
ClassPro sessions follow a typical class format; however, delivered 100% digitally and without the need for an instructor to be present. Clients can enjoy a class with other members to enhance the community feel.
These tools help you maximise studio usage, increase accessibility, and grow your business without adding pressure to your team.
Stay Competitive
Clients love feeling valued. Offering exclusive perks to your loyal members is a simple, effective way to encourage retention and boost your studio’s value.
Some ideas:
● Early access to new class launches
● Invitations to members-only events
● Priority booking windows
These thoughtful touches help your studio stand out and make your clients feel acknowledged and appreciated.
Welcome Client Feedback to be Consistently Improving
Your clients are your best resource for improvement. Regularly collecting feedback helps you understand what’s working and what isn't. Don't be afraid of feedback that isn't perfect; it's a great tool to help your studio and for you to learn as a studio owner.
Make gathering feedback easy by:
● Displaying QR codes in your studio to access feedback forms
● Using platforms like Google Forms or SurveyMonkey
● Encouraging written feedback beyond in-class comments
This consistent input gives you a clearer view of your client experience and helps guide smart and informed studio decisions.
Celebrate Milestones and Increase Loyalty
Client loyalty will clearly be illustrated by the number of classes they are attending. A decline in class attendance can provide an opportunity to check in with your clients.
Celebrate your client's milestones with incentives; not only will this keep them motivated and loyal, but also make them feel appreciated.
This can be done by:
● Gifting a free pair of Your Reformer socks when clients attend 50 classes
● Offering a week's free membership when they complete 100 classes
Sharing client wins and milestones on social media and or studio community pages can further encourage other clients and also act as a natural testimonial.
Diversify Your Offering
A great way to keep your clients loyal whilst also maintaining a competitive edge is by continuously diversifying your class offering. There are many types of Reformer classes that can suit a range of different client needs.
These include:
● Stretch based classes
● HIIT style classes
● Targeted classes, for example: Upper Body Strength
To further provide ever-changing classes to your clients, 31 class categories are readily available for your clients on both ClassPro and KioskPro. New classes are added monthly to our growing library.
Keep your Studio Fresh and Exciting
An easy yet effective way to ensure your clients feel engaged in what you are offering is by offering challenges.
These can be as simple as encouraging clients to attend a certain number of classes in a certain amount of time or by providing a guided set of classes and activities for clients to follow and attend. This can be a great opportunity for clients to form a sense of community and connection whilst completing the challenge together.
Adding new equipment is another simple way to refresh your space and challenge your clients in new ways. We offer the following accessories to add a little extra burn to any workout.
● Weighted bands
● Pilates Rings
● Hand weights
● Pilates Balls
Future-proofing your Pilates business is about more than following trends. It’s about staying connected to your clients’ needs, offering flexibility, and evolving with intention. From on-demand class tech to member incentives, small changes can lead to big wins.